Support &
After-Sales Service
Reliable Support, When You Need It Most
At Orange O Tec, we believe the sale is just the beginning of our relationship. Our dedicated after-sales team is equipped to ensure your machines run at peak performance — with fast response times, expert engineers, and nationwide coverage.
Pioneering Solutions for Enhanced Your Experience
Engineered for faster, cleaner, and smarter textile printing.Advanced digital printing, designed for real-world production.
Service Turnaround Promise
We’re committed to resolving service requests quickly and efficiently. 72-hour response for on-site repairs in most regions. Same-day support for remote assistance and diagnostics.
Installation & Setup
Every machine includes full professional installation and calibration by our engineers. We ensure your team is up and running — with zero hassle and maximum precision.
Preventive Maintenance
Regular maintenance means fewer breakdowns and longer machine life. Our team offers scheduled preventive visits to help you avoid costly downtime and maintain consistent output quality.
Breakdown & On-Site Repairs
Unexpected issues? We’ve got you covered. Our trained engineers are deployed from key service hubs to ensure swift on-site support anywhere in India
Remote Troubleshooting
Minor issue or quick fix? Get connected to our technical team via phone, WhatsApp, or video call. Most software and operational queries are resolved remotely within hours.
Operator Training
New operator? Scaling your team? We offer on-site and virtual training to help your team operate machines efficiently, reduce errors, and follow safety best practices.
Spare Parts & Consumables
- We maintain ready stock of critical spares and consumables across our warehouses, ensuring fast dispatch and reduced machine downtime.
- Print heads | Inks & filters | Control modules | Belt systems and rollers
FAQs
How do I install my FabPro?
Our installation team provides comprehensive setup support, including machine positioning, initial calibration, and system configuration to ensure optimal performance.
What maintenance is required?
Regular cleaning, periodic calibration, and following recommended maintenance schedules help maintain your machine’s efficiency and longevity.
How quickly can I get support?
Our nationwide service network ensures rapid response times. Most technical support queries are addressed within 24 hours of initial contact.
Do you offer training?
We provide comprehensive training covering machine operation, maintenance techniques, and best practices for digital textile printing.
Are spare parts available?
We maintain a robust inventory of genuine FabPro parts to minimize downtime and ensure quick replacements.